SERVICES
CITADEL PROPERTY SERVICES, INC. offers a complete array of estate services that are custom-tailored to meet the unique needs of our clients.
Administrative
Citadel Property Services offers a full range of administrative services designed to minimize our client’s involvement with the day-to-day operations of their estate. Our level of responsibility and array of services are customized to meet each client's specific needs. Our role can span from limited bookkeeping and payment of approved bills, to complete management of the client’s entire estate.
Typical administrative services include:
• Maintaining necessary records and files on all documents, receipts and official records
• Paying household bills
• Preparing and submitting of appropriate records for insurance claims
• Negotiating and selecting subcontractors
• Adhering to budgets and providing cost saving recommendations
• Handling general communications between clients, vendors, contractors, regulatory agencies, or other entities
• Preparing timely, comprehensive financial reports for tax preparation and/or investor analysis
Estate and Property Monitoring
Our estate and property monitoring services are custom-designed to provide our clients peace-of-mind during their extended stays away from home. These services consist of weekly, bimonthly or monthly inspections. While at your property, we will conduct a visual inspection of your estate to ensure that it is well protected and that all major household systems are in working order. Our stringent homeowner reporting policy ensures that potential issues or areas of concern are resolved in a timely and efficient manner.
We also provide 24-hour alarm response service, which is designed to work closely with the client’s home security monitoring company. All incidents are promptly answered and examined to verify the nature of the alarm. Our responding personnel will conduct a thorough inspection of the premises, initiate appropriate course of action to remedy the situation, and notify the proper authorities when warranted.
Maintenance
Citadel Property Services provides comprehensive preventative maintenance services designed to protect and preserve our client’s real estate investments. Our home maintenance program helps to eliminate extensive, costly repairs that often result from deferred maintenance.
Our home maintenance program begins with a thorough home inspection, which is conducted by one of our experienced maintenance professionals. That information is used to develop a customized maintenance program.
Citadel Property Services’ longstanding relationship with a variety of experienced vendors, installers and sub-contractors ensures that our clients receive the very best services at the most competitive price. Our maintenance administrator will coordinate and supervise all maintenance projects at each step along the way.
Personal Concierge
Citadel Property Services provides a wide range of personal assistance and concierge services to assist our clients with their daily responsibilities, special events and planning needs. Citadel’s concierge services are tailored to complement our clients’ busy lifestyle and their ongoing needs so that they can enjoy the finer things in life. At Citadel Property Services, our concierge specialists recognize the importance of flexibility, efficiency and attention to detail; they are committed to delivering exceptional service.
Typical concierge services include:
• Entertainment, Travel and Leisure Services
• Errand Services
• Party and Event Planning
• Personal Shopping
• Scheduling Appointments
• Well-being, Medical and Beauty
Project Management
Citadel Property Services has the breadth of services, experience and know-how to supervise and manage your renovation projects from beginning to end. Our elite team of professional managers’ work together to ensure overall project success; we act as the single point of contact for our clients through concept, design, architecture, engineering, construction and project closeout. At Citadel Property Service, we are committed to providing the highest standards of quality, service and integrity in delivering your project on time and within budget.
Our project management experience includes, but is not limited to:
• Home Renovations
• Bathroom Renovations
• Kitchen Renovations
• Window Replacement
• Outdoor Renovations
• Custom Decks